1250 E DIEHL RD STE 400 NAPERVILLE, IL 60563 Get Directions
1250 E DIEHL RD STE 400 NAPERVILLE, IL 60563 Get Directions
Velocent Systems is pioneering Customer Experience Assurance (CEA) for Mobile Data and Voice over LTE (VoLTE).
Customer Experience Assurance (CEA) represents an evolution of Service Assurance and Service Quality Management (SQM) by providing real-time, synchronized, end-to-end analysis off the subscribers perceived experience, the networks performance & the delivered service quality.
Established in Naperville, Illinois by the key packet core engineers from Bell Labs / Lucent and including an experienced management team from blue-chip vendors and successful start-ups, Velocent is helping CSPs manage and monetize the customer experience through the use of real-time actionable analytics (Smarter Data) and Visualisations (Reports/Alerts) distilled from the tsunami of live subscriber, service and network data.
Velocent's team have extensive knowledge of mobile data networks, end-to-end service delivery and customer experience management providing a unique holistic expertise which defines the innovative products and solutions Velocent brings to the market.
With an International presence and customers around the world Velocent is helping CSP's move to an end-to-end way of measuring quality and performance and transforming there business from a post processed network-centric approach to a real-time user-centric approach.
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