Leader Communications, Inc.

Leader Communications, Incorporated (LCI) is an award-winning, ISO 9001:2008 Certified, ISO 20000-1:2011 Certified, Small Disadvantaged, Service-Disabled Veteran-Owned and Management Services firm located in Oklahoma City, committed to providing the highest level of professional consulting services and cost-effective solutions for today's challenging requirements. Since 1999, LCI has grown into a company supporting locations across the United States and at international sites. We attribute our phenomenal growth to our strong customer focus, our clear commitment to quality consulting, and our exceptional team of LCI professionals. At LCI, we are committed to providing the best product and the best people at the best price. Our family of experienced professionals is focused on providing a superior level of customer satisfaction, quality, and service, as well as cost-effective solutions, to meet the needs and requirements of our valued customers.From its inception in late 1998, LCI was founded upon the principle of providing the best product and the best people at the best price. Led by CEO and President Michael "Mike" O. Lyles, LCI partnered with our very first customer-the United States Air Force (USAF) High Frequency Global Communications System (HFGCS) Program Office - to continue the path to centralization and cost-savings Mike began during his 21-year career in the USAF. Under Mike's leadership, LCI developed and led the USAF's High Frequency (HF) Systems Capable of Planned Expansion (SCOPE) Command "Lights Out" capability, which provides remotely controlled operation of a worldwide command and control network from a Centralized Network Control Station - an innovative approach that took operations centralization from a concept to a demonstrated and implemented reality, saving millions of dollars. The Air Force Deputy Chief of Staff for Plans and Programs recognized these accomplishments by naming the "Lights Out" Modification Team as one of seven winners to receive the 2001 Air Force Productivity Excellence Award.Word traveled quickly about LCI's performance and cost-savings, and we were soon winning new contracts and receiving awards and recognition for our work on existing contracts. Our original focus was simple but powerful, and it remains our focus today. It has become the LCI Standard of Excellence, and can be summed up in the following bullets:Respect and understand our customers' missionEstablish a partnership with our customersUnderstand and meet our customers' consulting requirements and needsProvide Quality, Timely, Efficient, and Courteous consulting service and supportAlways look for methods to innovate and improve on the way we do our jobsBecause we consider it such a critical element to performance, LCI goes to great lengths to fully grasp and embrace our customers' missions. We do this by staffing qualified personnel with the perfect combination of technical skill, customer focus, and commitment to teamwork; taking time to read not only the contract requirements document, but also all the regulations, standards, and guidelines to which our services must comply; and ensuring our project team members understand the organization, the goals, the processes, and the role we perform in the accomplishment of that mission.We establish a partnership with our customers by communicating openly and honestly, conducting ourselves with integrity and professionalism at all times, and truly listening to our customers' plans, goals, constraints, and realities. At LCI, we don't raise issues, we provide solutions, and, to that end, we proactively anticipate our customers' needs and identify and mitigate risks. We believe in building strong work relationships and an all-for-one environment that allows everyone to celebrate success and solve problems together.The job of every LCI project team member on every contract is to meet the consulting requirements and needs of our customers, and to continuously look for ways to innovate and improve upon the work we do. From the first day on the job, LCI professionals have the tools, information, and support they need to meet requirements and provide superior Quality and Customer Service.Our LCI corporate culture reflects our strong customer focus, our devotion to teamwork, our integrity, and our professionalism. We take care of our customers, our teammates, and our personnel - we believe it is our job to prepare each individual and every team for success. We hire the right people, provide comprehensive consulting training, and have a well-defined infrastructure in place - an infrastructure designed to support our customers, project teams, and managers. From the first day of the contract to the last, LCI provides consistent, customer-focused support to meet the needs and requirements of our very valued customers.At LCI we believe workplace culture does, in fact, contribute to company success. Our company believes in professionalism, we promote open communication and respect, and we recognize and appreciate a job well done. LCI provides its employees with a unique family oriented atmosphere with a diverse employee population that not only stresses the total satisfaction of our customers, but also recognizes the importance of work/life balance for our employees.While we have high expectations for LCI as a whole and each individual employee's job performance, we never forget to take time to show our appreciation for a job well done. LCI employees can experience this gratitude first hand through a fair and equitable, comprehensive compensation/benefits package and a variety of LCI sponsored activities including annual picnics, holiday parties, bowling teams, shopping sprees, and several other company sponsored events.To make sure that we value and engage our employees, we encourage the use of employee suggestion systems, and we promote recognition through a formal recognition program and our years of service awards.Our mission is to hire the best and keep the best... once you're here, you'll want to stay.