Hiscall Technologies, Inc.

About Us


Established in 1996, Hiscall is a leading provider of communications systems for businesses, churches, hospitals, nursing homes - organizations of every type and any size - nationwide. Hiscall is the provider of choice for projects ranging from modernizing small business telephone systems to architecting, implementing and servicing fully unified communications infrastructures in hospitals, universities and Fortune 500 companies.


Solutions


Partnering with world-class manufacturers in telephone systems, voice and data networks, cabling, security and audio-visual, Hiscall offers customers access to a broad range of solutions for every communications system need. Below is a partial list of Hiscall Partner certifications:

Avaya (Certified Gold Business Partner)
ShoreTel (Authorized Champion Partner)
NEC (Certified Diamond Dealer)
Leviton (Authorized Installer/Strategic Partner)
Cisco (Registered Partner)
Phybridge (Certified Partner)


Expertise


The Hiscall technical service staff relentlessly educates, trains and tests themselves through programs offered by these and other Hiscall partners. Along with leading industry groups, such as BICSI (Building Industry Consulting Service International), these partners and Hiscall customers alike recognize Hiscall's ability to maintain the highest standards of design, implementation and consulting expertise in the most current communications technologies.

In fact, Hiscall is one of only three BICSI Authorized training facilities in the state of Tennessee and has two Registered Communications Distribution Designers (RCDD) on-staff, RCDD being one of BICSI's highest professional designations for designers and installers of complex voice/data cable layouts.

Hiscall's service, support, training and consulting staffs also represent an ideal mix of competencies, with individual technicians who are highly specialized and extensively trained in one particular technology, such as cabling, along with technicians who have cross-trained on a broader range of technologies, enabling them to address an organization's communications system infrastructure from a holistic perspective.


Service


Hiscall's unparalleled commitment to customer service is the product of the company's appreciation for just how critical communications systems are to an organization's viability on a day-to-day basis.

That commitment is backed up by a service infrastructure that includes the H.E.R.O. program, the Hiscall Network Operations Center, which is staffed 7x24x365, and a replacement parts inventory well in excess of $2 million held in stock at the Hiscall national material logistics center, on-hand for rapid response should any issue arise at a customer facility.

The comprehensive nature of Hiscall's solution set, the company's commitment to customer service and its deep and wide technical expertise allows Hiscall customers to enjoy a level of confidence that can only come from partnering with a one-stop turnkey resource.