11400 COMMERCE PARK DR 500A RESTON, VA 20191 Get Directions
11400 COMMERCE PARK DR 500A RESTON, VA 20191 Get Directions
Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers.
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Using the industry's leading text analytics engine, Clarabridge lets you capture and understand what customers are saying and how they are feeling - from any source, on any topic, at any time.
Customers are communicating with you through an increasing number of channels. The Clarabridge platform is a hub for all of this data, giving you a complete view of customer sentiment.
Clarabridge built the industry-leading natural language processing and machine learning technologies to combine text analytics with all other forms of customer metrics giving you the only complete picture of the real customer journey.
Clarabridge gives your employees customer feedback tools that alert them to problems, help them route issues until resolution, and allow them to make the right day-to-day decisions to continuously improve every customer's experience.
Use Clarabridge to respond to customer feedback via social media or privately via email, route issues, and identify opportunities for improved communication. Never lose track of the influencers and manage action items with the built-in workforce management features.
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